FAQs

• What is Arlo SoHo’s distance from NYC airports?

  JFK – 14 miles (approx 1 hour 10 minutes by taxi/car or subway)

  La Guardia – 11 miles (approx 40 minutes by car or 1 hour 15 min by subway)

  Newark – 12 miles (approx 32 minutes by car or 1 hour 10 minutes by public transit)

• What is the hotel’s package policy?

  Arlo SoHo will receive guests’ packages free of charge, but cannot make any guarantees nor be responsible for lost or misplaced packages.

• Does the hotel have a gym? What gyms are nearby?

  Arlo SoHo does not have an in-house gym, however we have partnerships with a number of neighborhood gyms and can offer recommendations. Find schedules listed on our event calendar. Or, see our Neighborhood “Stay Fit” page.

• Do guest rooms have hairdryers?

  Each guest room contains a standard hairdryer.

• Do guest rooms have Iron/Ironing Board?

  Each room has a handheld clothing steamer. Traditional irons and ironing boards are also available upon request.

• Are pets allowed?

  Pets are not allowed at Arlo SoHo with the exception of service animals.

• Does the hotel offer laundry/dry cleaning service?

  The hotel does not have any on-property laundry or dry cleaning facilities, but can coordinate sending laundry or dry cleaning out on a guest’s behalf.

• Does the hotel offer parking?

  Street parking and valet parking options are available.

• Does the hotel offer room service?

  The hotel does not offer room service, however the Bodega is available 24-hours and includes snacks, beverages and coffee for purchase.

• Does the hotel have umbrellas for its guests?

  Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.

• What is the hotel’s deposit policy?

  Arlo SoHo will authorize your credit card for unpaid room, tax and a $75 security deposit for single night stays and $150 for multiple night stays, at time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days.

• How many people do guest rooms accommodate?

  Our guest rooms measure approximately 150 square feet, allowing for a maximum of 2 guests per room.

• What time is check-in/check-out?

  Check-in time is after 3pm and check-out time is 12pm.

• Does the hotel offer baby cribs?

  Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.