Arlo SoHo FAQs
- What is Arlo SoHo’s distance from NYC airports?
- JFK – 14 miles (approx 1 hour 10 minutes by taxi/car or subway).
- La Guardia – 11 miles (approx 40 minutes by car or 1 hour 15 min by subway).
- Newark – 12 miles (approx 32 minutes by car or 1 hour 10 minutes by public transit).
- What is the hotel’s package policy?
- The hotel will receive guests’ packages starting 3 days prior to arrival, free of charge. Should guests need packages to be stored post-departure, a $20 per day storage fee would incur. Hotel is not liable for lost or misplaced packages.
- Does the hotel have a gym? What gyms are nearby?
- Arlo SoHo does not have an in-house gym, however we have partnerships with a number of neighborhood gyms and can offer recommendations. Find schedules listed on our event calendar.
- Do guest rooms have hairdryers?
- Each guest room contains a standard hairdryer.
- Do guest rooms have Iron/Ironing Board?
- Each room has a handheld clothing steamer. Traditional irons and ironing boards are also available upon request.
- Are pets allowed?
- Pets are not allowed at Arlo SoHo with the exception of service animals.
- Does the hotel offer laundry/dry cleaning service?
- The hotel can coordinate laundry or dry cleaning on the guest’s behalf. Note that there is no same-day laundry or dry cleaning service, due to these services being rendered with our laundry service company off property. However, laundry and cleaning service is temporarily suspended due to Covid.
- Does the hotel offer parking?
- Street and valet parking options are available.
- Does the hotel offer room service?
- The hotel does not offer room service, however the Bodega is available 24-hours and includes snacks, beverages and coffee for purchase.
- Does the hotel have umbrellas for its guests?
- Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.
- What is the hotel’s deposit policy?
- Arlo SoHo will authorize your credit card for unpaid room, tax and a $75 security deposit for single night stays and $150 for multiple night stays, at time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days.
- How many people do guest rooms accommodate?
- Our guest rooms measure approximately 150 square feet, allowing for a maximum of 2 guests per room.
- What time is check-in/check-out?
- Check-in time is after 3pm and check-out time is 12pm.
- Does the hotel offer baby cribs?
- Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.