FAQs
-
What is Arlo SoHo’s distance from NYC airports?
JFK – 14 miles (approx 1 hour 10 minutes by taxi/car or subway)
La Guardia – 11 miles (approx 40 minutes by car or 1 hour 15 min by subway)
Newark – 12 miles (approx 32 minutes by car or 1 hour 10 minutes by public transit)
-
What is the hotel’s package policy?
Arlo SoHo will receive guests’ packages free of charge, but cannot make any guarantees nor be responsible for lost or misplaced packages.
-
Does the hotel have a gym? What gyms are nearby?
Arlo SoHo does not have an in-house gym, however we have partnerships with a number of neighborhood gyms and can offer recommendations. Find schedules listed on our event calendar. Or, see our Neighborhood “Stay Fit” page.
-
Do guest rooms have hairdryers?
Each guest room contains a standard hairdryer.
-
Do guest rooms have Iron/Ironing Board?
Each room has a handheld clothing steamer. Traditional irons and ironing boards are also available upon request.
-
Are pets allowed?
Pets are not allowed at Arlo SoHo with the exception of service animals.
-
Does the hotel offer laundry/dry cleaning service?
The hotel does not have any on-property laundry or dry cleaning facilities, but can coordinate sending laundry or dry cleaning out on a guest’s behalf.
-
Does the hotel offer parking?
Street parking and valet parking options are available.
-
Does the hotel offer room service?
The hotel does not offer room service, however the Bodega is available 24-hours and includes snacks, beverages and coffee for purchase.
-
Does the hotel have umbrellas for its guests?
Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.
-
What is the hotel’s deposit policy?
Arlo SoHo will authorize your credit card for unpaid room, tax and a $75 security deposit for single night stays and $150 for multiple night stays, at time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days.
-
How many people do guest rooms accommodate?
Our guest rooms measure approximately 150 square feet, allowing for a maximum of 2 guests per room.
-
What time is check-in/check-out?
Check-in time is after 3pm and check-out time is 12pm.
-
Does the hotel offer baby cribs?
Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.
Let's be friends 