FAQs

What is the hotel’s distance from NYC airports?

• JFK – 15 miles (approx 1 hour by car or subway)
• La Guardia – 9 miles (approx 30 minutes by car or 1 hour by subway)
• Newark – 14 miles (approx 45 minutes by car or 50 minutes by public transit)

What is the hotel’s package policy?

The hotel will receive guests’ packages starting 3 days prior to arrival, free of charge. Should guests need packages to be stored post-departure, a $20 per day storage fee would incur. Hotel is not liable for lost or misplaced packages.

Does the hotel have a gym? What gyms are nearby?

Arlo NoMad does not offer an in-house gym, however we have partnerships with a number of neighborhood gyms and can offer recommendations. Take advantage of free classes from our partner Tone House (find schedules listed on our Event Calendar) or see our Fitness page for more options.

Do guest rooms have hairdryers?

All guest rooms are equipped with hairdryers.

Does hotel offer laundry/dry cleaning service?

The hotel does not have any on-property laundry or dry cleaning facilities but can coordinate sending laundry or dry cleaning out on your behalf.

Does hotel offer parking?

Street parking and valet parking options are available.

Does hotel offer room service?

The hotel does not offer room service, however the Bodega is available 24-hours and includes snacks, pizza slices, beverages and coffee for purchase.

Do guest rooms have an iron & ironing board?

Each guest room has a hand-held clothing steamer. Traditional irons and ironing boards are also available on request.

Are pets allowed?

Unfortunately, pets are not allowed with the exception of service dogs.

Does the hotel offer umbrellas for its guests?

Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.

What is the hotel’s deposit policy?

Arlo NoMad will authorize your credit card for unpaid room, tax and a $75 security deposit for single night stays or $150 for multiple night stays, at time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days.

How many people do guest rooms accommodate?

Our guest rooms measure approximately 150 square feet, allowing for a maximum of 2 guests per room.

What time is check-in/check-out?

Check-in time is after 3pm and check-out time is 12pm.

Does the hotel offer baby cribs?

Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.