FAQs

  • What is the hotel’s distance from NYC airports?

    JFK – 15 miles (approx 1 hour by car or subway)

    La Guardia – 9 miles (approx 30 minutes by car or 1 hour by subway)

    Newark – 14 miles (approx 45 minutes by car or 50 minutes by public transit)

  • What is the hotel’s package policy?

    The hotel will receive guests’ packages free of charge, but cannot make any guarantees nor be responsible for lost or misplaced packages.

  • Does the hotel have a gym? What gyms are nearby?

    Arlo NoMad does not offer an in-house gym, however we have partnerships with a number of neighborhood gyms and can offer recommendations. Take advantage of free classes from our partners Tone House and Studio B at Bandier. Find schedules listed on our Event Calendar. Or, see our Stay Fit Neighborhood page.

  • Do guest rooms have hairdryers?

    All guest rooms are equipped with hairdryers.

  • Does hotel offer laundry/dry cleaning service?

    The hotel does not have any on-property laundry or dry cleaning facilities but can coordinate sending laundry or dry cleaning out on your behalf.

  • Does hotel offer parking?

    Street parking and valet parking options are available.

  • Does hotel offer room service?

    The hotel does not offer room service, however the Bodega is available 24-hours and includes snacks, pizza slices, beverages and coffee for purchase.

  • Do guest rooms have an iron & ironing board?

    Each guest room has a hand-held clothing steamer. Traditional irons and ironing boards are also available on request.

  • Are pets allowed?

    Unfortunately, pets are not allowed with the exception of service dogs.

  • Does the hotel offer umbrellas for its guests?

    Each guest room is equipped with an Arlo Hotels rain umbrella. Guests are welcome to use this during their stay.

  • What is the hotel’s deposit policy?

    Arlo NoMad will authorize your credit card for unpaid room, tax and a $75 security deposit for single night stays or $150 for multiple night stays, at time of check-in. Your final bill will be applied against the authorization and any remaining authorization overage will be released upon check-out. Depending on bank processing times, the release of funds in your account could take up to 30 days.

  • How many people do guest rooms accommodate?

    Our guest rooms measure approximately 150 square feet, allowing for a maximum of 2 guests per room.

  • What time is check-in/check-out?

    Check-in time is after 3pm and check-out time is 12pm.

  • Does the hotel offer baby cribs?

    Baby cribs and pack & plays not available, however guests with children are welcome to bring their own.